PRIVACY POLICY

General

By using, accessing, or participating in the Service, you agree to the terms of this Privacy Policy. Capitalized terms not defined in this Privacy Policy have the meanings set forth in the Terms and Conditions. We reserve the right to change this Privacy Policy at any time. If we do this, we will post a notice on the Website for at least 7 days after the changes are posted and will indicate the date these terms were last revised at the top of this page. Revisions become effective the earlier of the end of that 7-day period or the first time you access or use the Service after such changes. If you do not agree to abide by this Privacy Policy, you are not authorized to use, access, or participate in the Service.

Information We Collect

When you use the Service, we collect information you submit directly and information about how you use the Service, gathered automatically as you interact with it.

Account information

• Name, email address, and profile details when you sign in with Google.
• Mobile number, used for OTP-based login and verification.
• A temporary guest identifier when you use the Platform without creating an account.

Exam and activity data

• Test attempts, answers, scores, timers, and progress within quizzes and test series.
• Course, unit, and topic subscriptions you purchase or access.
• Pages visited, features used, and general interaction data on the Platform.

Payment information

• Transaction details such as order ID, payment ID, amount, and subscription period.
• We do not collect or store your card, UPI, or bank account details — these are handled directly by Razorpay, our payment processor.

Technical information

When you enter the Website, we collect your browser type and IP address. This information is gathered for all Website visitors. In addition, we store certain information using cookies — a piece of data saved to your device to help identify you. We use session cookies to confirm that you are logged in and to keep your exam session and timer state intact. Most browsers let you block or delete cookies, though some features, including staying signed in and resuming an in-progress test, may not work correctly without them.

How We Use Your Information

• To create and manage your account, and to authenticate you via Google Sign-In or OTP.
• To deliver test series, track your exam progress, and generate results and scores.
• To process payments and manage your course, unit, and topic subscriptions.
• To send OTPs, transactional messages, and important updates about your account or purchases.
• To detect and prevent malpractice, misuse, or unauthorized access during exams.
• To improve the Platform's features, performance, and content based on usage patterns.

How We Share Your Information

We do not sell your personal information. We share it only in the following cases:

Each third party processes your information under its own privacy policy and terms, in addition to the safeguards we apply.

Data Retention

We retain your account information, exam records, and subscription history for as long as your account is active, and for a reasonable period afterward to comply with legal obligations, resolve disputes, and maintain accurate records. Guest session data may be retained for a shorter period.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

• You may access, review, or update your account information at any time through your profile settings.
• You may request deletion of your account and associated personal information, subject to our legal and record-keeping obligations regarding completed transactions and exam records.
• You may withdraw consent for non-essential communications, such as promotional messages, at any time.

To exercise any of these rights, please contact us using the details below.

Children's Privacy

The Platform is not directed at children under 13. If you are between 13 and 18 years of age, you may use the Platform only with the consent and involvement of a parent or legal guardian, who is responsible for reviewing this Policy on your behalf.

Governing Law

This Policy shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of West Bengal, India.

Contact Us